Module 1: Introduction to Selling

• What selling really is? , what it really isn’t?
• Setting Goals For Learning And Application
• Full Circle Of The Sales Process
• Sales Culture And Terminology
• Questions To Ask Before Selling
• Questioning techniques / the power of questioning
• Employ the face-to-face sales process of questioning, closing & handling objections
• Simulation Activities Based On Participant Experience

Module 2: Professional Sales Skills

• Seven Principles Of An Effective Sales Person
• Maintain Focus And Attitude For Win-Win
• Identify customer needs by reacting as a consultant
• Discuss Skills Required For Effective Sales Professional
• Discuss Skills In Continual Development For An Effective Sales Professional
• Communication Etiquette With Clients
• Simulation Activities Based On Participant Experience

    Module 3: Handling Clients

• Prospecting: Pursuit Of Customers And Buying Behavior
• Sales Calls Etiquette: Preparation To Follow-Up
• Making Personal Leads Via Networking
• Proactive Efforts For Your Client Needs
• Finding Solutions And Anticipating potential Objections
• Learn to understand the needs and attitudes of different buyer types
• personality types and dealing with different types of customers
• Simulation Activities Based On Participant Experience

Module 4: Sales Communication Strategy

• Become Better listeners
• Identifying the customer’s emotional hooks
• Recognize opportunities to add value to the client’s business
• Handling Objections, Leaving An Impression
• Offer creative options for buyer’s problems, to add value to buying situations
• Closing The Sale and Follow Up
• Use post-sales call measurement to assess their own performance
• Simulation Activities Based On Participant Experience